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Terms & Conditions

Payments & Deposits: –

  • You need a 40% deposit of the total cost of the tour, four (4) months before departure date to confirm a seat or your tour.
  • Final payment should be made 30 days before departure date. Failure to comply with this requirement will result in cancellation of reservation. In the case where reservation of your tour is made within 30 days before departure full payment must be made immediately upon confirmation.
  • Accepted methods of payment is by wire transfer

Cancellation policy:-

  • Cancellations of your reservations must be done in writing. We do not accept cancellations made over the telephone.
  • A full refund of your deposit less $250.00 administrative cost will be issued for any cancellations made after deposit has been paid
  • There are no refunds of deposits paid for cancellations made 60 days after.
  • Also cancellations made within the following dates will attract the penalties below
    • 28 days before departure date – 50% of the entire tour cost
    • 21 days before departure date – 75% of the entire tour cost
    • 14 days before departure date – 100% of the entire tour cost (also includes no shows)
  • If Sunset African Tours cancels the tour due to insufficient booking or circumstances beyond its control, Sunset African Tours will refund all money paid and the full refund shall constitute final settlement for the client.       Sunset African Tours shall not be held responsible for any expenses that may have incurred as a result of the client’s booking.

Responsibility of the Company:-

  • The Company acts only as agent for its suppliers and contractors providing transportation, accommodation and other related travel services. The Company assumes no responsibility or liability for any injury, death, damage, loss, accident with any services resulting directly or indirectly from acts of God like rain storms, earth quakes etc, strikes, government regulations, thefts, failure of any means, discrepancies or changes over which it has no control. The Company applies all reasonable checks and measures in utmost good faith to ensure that details in the itinerary are carried out exactly as specified. However, changes, including, but not limited to, substitution of hotels of equal or similar quality may be made out of necessity.

Clients must be aware that there may be different living standards and practices outside of their home country including but not limited to provision of utilities such as water, electricity, accommodation, food preparations and services of all kinds. Under no circumstances shall the Company be responsible for any inconvenience, loss, damage or injury resulting from these conditions. The tour contract is issued separately as a Land Only agreement and is not part of the contract between the client and their air carrier. The air ticket by the air carrier shall constitute the sole contract between the airline and the passenger; the Company shall not be responsible for any delays, substitutions of equipment or any act of omission whatsoever by the air carrier, its agent, servants and employees.

Rights of the company:-

  • The Company reserves the right to decline, accept or retain any person as a tour member at any time. The Company reserves the right to take photographs during the operation of any tour or part thereof, and to use the resulting photographs for promotional purposes. By booking with the Company, the client agrees to allow their image to be used in such photographs; clients who prefer that their image not be used are asked to identify themselves on the reservation form

Travel Insurance: –

  • You are strongly advised to purchase travel insurance to cover baggage loss, accidents, medical emergencies, trip cancellations and the cost of assistance, including repatriation, in the event of an accident or illness whilst you are abroad and it is your responsibility to ensure the insurance you purchase is suitable and adequate for your particular needs.

Group Leader’s Giveaways: –

  • We know how difficult it is to put a group together, so Sunset African Tours will reward you the Group Leader with the ff:
    • 50% discount on your land package only/double occupancy for 15 paid passengers for the duration of the tour
    • One free complimentary land package only/single occupancy for a group of 30 paid passengers for the duration of the tour
      • Note that this offer does not include meals. Other terms and conditions apply

Note:-

  • All Itineraries and prices are subject to change without prior notice; please refer to our terms and conditions before booking.

Thank You.

Your booking is complete.

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